🎮 Crystopia - Gem Quest

Technical Support Center

📧 Contact Us

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Technical Support Email:
jetstudio072@gmail.com
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Supported Language:
English
Response Time:
We will respond to your email within 24 hours

❓ Frequently Asked Questions

Q: What should I do if the game won't start?
Solutions:
  • Make sure your device is running iOS 13.0 or higher
  • Try restarting the app or device
  • Check if your device has sufficient storage space (recommend at least 500MB free space)
  • Ensure network connection is stable
Q: What should I do if my game progress is lost?
Solutions:
  • Check if your device has sufficient storage space
  • Ensure the app has adequate permissions to access local storage
  • Avoid force-closing the app during gameplay
  • Regularly backup your device data
Q: What should I do if the game is lagging?
Solutions:
  • Close other background apps
  • Restart your device to free up memory
  • Make sure your device is not overheating
  • Lower game graphics quality in settings (if supported)
Q: How can I get higher scores?
Game Tips:
  • Look for bubbles of the same color for combos
  • Use tools wisely to achieve higher scores
  • Pay attention to bubble arrangement patterns
  • Stay calm and don't rush your taps
Q: What devices does the game support?
Device Requirements:
  • iPhone 6s or newer
  • iPad Air 2 or newer
  • iOS 13.0 or higher
  • At least 500MB free storage space

📱 Game Information

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Game Type
Casual Puzzle
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Language
English
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Price
Completely Free
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Age Rating
4+

📋 Feedback & Suggestions

We highly value your feedback and suggestions. If you have any questions, suggestions, or discover issues in the game, please contact us through the following methods:

📧 Send Email

Please describe the issues you encounter in detail in your email, including:
• Device model and system version
• Specific steps when the problem occurs
• Frequency of the problem
• Your suggestions or expectations